πŸ”₯ Policies & Information

Welcome to West Coast BBQ Shop! We want your shopping experience to be as smooth and enjoyable as possible. Below you’ll find everything you need to know about pricing, shipping, returns, and more.

πŸͺ Business Information

West Coast BBQ Shop
2330 Proctor Rd, Suite 102, Chula Vista, CA 91910
πŸ“§ info@westcoast.shop | ☎ (619) 482-2468

πŸ’² Pricing Details
  • Prices shown do not include taxes or shipping.
  • Taxes and shipping are calculated at checkout.
  • Free shipping on orders over $1,000 (restrictions apply).
  • Orders under $1,000: shipping calculated at checkout.
πŸ“¦ Product Availability
  • Most items ship nationwide within the U.S.
  • Exceptions:
    • Big Green Egg: Ships only to California, Nevada, Arizona, and Hawaii.
    • Rec Teq: Available only in San Diego.
  • Stock status is updated on our website.
🚚 Shipping, Pickup & Delivery
  • In-store pickup at our Chula Vista location.
  • Local delivery available for a fee.
  • Nationwide shipping on most products (except Big Green Egg & Rec Teq).
  • Free shipping on orders over $1,000.
πŸ›’ Checkout Process
  • Guest checkout is available β€” no account required.
  • We accept all major credit cards and Shop Pay.
  • All transactions are secured with SSL encryption.
↩️ Returns & Refunds

We stand by the quality of our products. If you need to make a return:

  • Items must be in the original box/packaging.
  • Products must be unused and undamaged.
  • Please contact us to arrange your return and start the refund process.

πŸ‘‰ See our Full Return Policy for details.

🌎 Language & Currency
  • We currently serve only the United States.
  • Website language: English.
  • Currency: U.S. Dollars (USD).
βœ… Additional Costs

No hidden fees. No charges for handling, packaging, or environmental costs.

βš–οΈ Legal Requirements

At this time, there are no additional state or regional requirements that affect your purchase.

Questions?

We’re here to help!
πŸ“§ info@westcoast.shop | ☎ (619) 482-2468